Al Sajaa Shipping Agency

Al Sajaa Shipping Agency (ASSA)

Founded in 2003, Al Sajaa Shipping Agency (ASSA) has become rapidly popular in this highly booming market, credited to the immense sacrifices and hard work of its entire staff and management.

Al Sajaa Shipping Agency (ASSA) always believes that client satisfaction comes first, and thus dedicates itself with vast amount of experience and highly qualified professionals to serve all the needs of its clients.

ASSA Staff

	Staff at all levels of the Group work together cooperatively in a spirit of trust built on honest communication, fairness, and an equitable distribution of rewards.
	Healthy competition and clear communication are valued and supported in all ASSA companies.
	Staff members do not seek to gain advantage over each other by devious means such as uttering falsehoods and indulging in malicious gossip.
	Staff members respect the property of ASSA and of their colleagues.
	Managers ensure that all staff members are trained appropriately for their jobs and that health and safety standards are given priority in the workplace.
	Managers support the honest endeavours of all staff to improve themselves.
	Managers recognise that staff members are connected to families and that the well-being of the family has an impact on the ability of a staff member to work effectively.

ASSA Clients

	ASSA managers and staff do all within their power to meet the needs of clients and exceed their expectations.
	ASSA managers and staff deal honestly with clients.
	ASSA managers and staff will commit no crime at the behest of clients.
	ASSA managers and staff seek to create long-term, face-to-face relationships with clients whenever possible.

ASSA Suppliers

	ASSA values long term relationships with suppliers.
	ASSA values and supports suppliers who refuse to use bribery or corrupt practices to win ASSA business.
	ASSA managers are vigorously opposed to ASSA staff members in positions of responsibility taking bribes or receiving other informal inducements in return for giving business to ASSA suppliers.

ASSA Environment

	The ASSA Group is committed to creating a healthy work environment for all staff.
	ASSA companies are committed over the long term to create a more sustainable environment through the development of effective recycling and waste management policies and practices.

ASSA Code of Ethics

The ASSA Code of Ethics fits with the Group’s operating values and the ASSA Spirit. The ASSA Spirit’s main elements are:

	Two way loyalty of staff to management and management to staff.
	Commitment to quality service going the extra mile.
	The valuing of people the ASSA family feeling of enjoying each other’s company beyond the confines of work.
	The building of relationships with customers and suppliers through long term commitments and face to face contacts.

This Code of Ethics reflects these values and acts to preserve them. The Code addresses five core domains:

	Global Corporate Ethics
	ASSA staff
	ASSA clients
	ASSA suppliers
	The wider ASSA community and environment

Global Corporate Ethics


	The ASSA Group respects and abides by the laws of the countries in which it operates.
	The ASSA Group respects and supports the cultural practices of the citizens of the countries in which it operates, be they staff, customers, suppliers, officials or ordinary members of the public.
	The ASSA Group values highly the diversity of its staff and their willingness and capacity to work together to achieve common goals.
	The ASSA Group provides a work environment free of discrimination and harassment based on age, ancestry, color, marital status, medical condition, mental disability, physical disability (including persons infected with the HIV virus or persons with AIDS), national origin, race, religion, sex, sexual orientation or veteran status.

ASSA Vision & Mission

ASSA is an organisation dedicated to providing Quick, Quality and Cost-Effective Services in the domains of Shipping, Logistics and Marine.

In order to achieve our vision and mission, ASSA Management is committed to:


	Comply with all Client and Statutory requirements.
	Continually strive to improve the ASSA Quality Management System in order to ensure effectiveness.
	Establish Quality Objectives at relevant levels and functions within the organisation.
	Monitor, review and analyse the Quality Objectives at planned intervals.
	Take appropriate action based on constructive internal and external feedback.